K-Tex Warranty Coverage

We issue warranty coverage upon date of purchase against manufacturing defects. The warranty covers the following:

- Crumbling of foam slab
- Body impressions or loss of thickness that measure 25% or more of the total height of the mattress.

To validate warranty coverage, the original warranty card and the proof of purchase is required. KWY Furniture reserves the right to conduct a series of tests to assess whether the defect is within warranty coverage. The company can deny warranty if the product is in an unsanitary condition such as, but not limited to: traces of body fluid stains or soiling; mould infestation; and liquid penetration from water or any cleaning agent. Replacement of fabric cover and transportation costs are not included.